Shipping policy

Last Updated: [30-08-2026]

At FalahCrest.com, we aim to make delivery simple and reliable.

1. Order Processing

Orders are generally processed within 1-2 days.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, promotions, holidays, or periods of unusually high demand, processing may take longer.

2. Shipping Methods

We may offer the following shipping options:

  • Standard Shipping
  • Express Shipping, where available

Available options will be displayed during checkout based on your delivery address.

3. Delivery Time

Estimated delivery timeframe: 5-6 BUSINESS DAYS

Delivery estimates begin after the order has been processed and shipped.

Remote locations may require additional delivery time.

4. Shipping Costs

Shipping charges are displayed at the time of checkout.

If free shipping is offered, eligibility and minimum-order requirements will be displayed on the website or during checkout.

5. Tracking

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or your customer account, depending on the available service.

Tracking information may take some time to become active after the courier receives the package.

6. Delivery Issues

Please ensure that your shipping address and contact information are correct before placing your order.

If a package is marked as delivered but you have not received it, please contact us at falahcrest@gmail.com as soon as possible.

If an order is returned to us because of an incorrect address, repeated delivery attempts, or customer unavailability, additional shipping charges may apply before we can resend the order, where permitted.

7. Delays

While we work with logistics partners to deliver orders on time, delays can occasionally occur because of:

  • Weather
  • Public holidays
  • Courier disruptions
  • Incorrect addresses
  • High shipment volumes
  • Natural disasters
  • Government restrictions
  • Other circumstances beyond our reasonable control

We will assist customers in tracking delayed shipments and resolving delivery issues.

8. International Shipping

We currently ship only within India. We do not currently offer international shipping.

9. Contact

For shipping questions, contact:

Email: falahcrest@gmail.com
Phone: 8369270311