Terms of service

Last Updated: [DATE]

Welcome to FalahCrest.com.

By accessing or using our website, you agree to these Terms of Service. Please read them carefully before using our website or purchasing products.

1. Account Terms

You may be able to create an account to make purchases or access certain features.

You agree to:

  • Provide accurate and current information
  • Keep your account information updated
  • Keep your login credentials confidential
  • Be responsible for activity conducted through your account

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized activity, or violation of these Terms.

2. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in:

  • Colour
  • Appearance
  • Packaging
  • Dimensions
  • Product presentation

may occur, particularly because of screen settings, photography, manufacturer changes, or packaging updates.

We do not knowingly misrepresent the products we sell.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Where applicable, taxes, shipping charges, discounts, and other applicable charges will be displayed during the purchase process.

4. Payment

We accept payment methods made available through our checkout.

You agree that:

  • Payment information you provide is accurate.
  • You are authorized to use the selected payment method.
  • You will not attempt to use fraudulent or unauthorized payment methods.

Payments may be processed through third-party payment providers.

5. Order Acceptance

Placing an order does not automatically guarantee acceptance.

We reserve the right to refuse, cancel, or limit an order where there is:

  • A pricing or product-information error
  • Suspected fraud
  • Payment failure
  • Product unavailability
  • Shipping restrictions
  • An unusually large or suspicious order
  • A technical or system error
  • Any other legitimate reason permitted by applicable law

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to applicable law.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by:

  • Courier delays
  • Weather
  • Public holidays
  • Incorrect addresses
  • Customer unavailability
  • Logistics disruptions
  • Events outside our reasonable control

Please see our Shipping Policy for more information.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Customers must follow the applicable return procedure and timeframe.

Certain products may be excluded from return where permitted by law and clearly disclosed on the website.

8. Prohibited Uses

You may not use our website to:

  • Violate any applicable law
  • Commit fraud
  • Submit false information
  • Interfere with website security
  • Attempt unauthorized access
  • Upload malicious software
  • Scrape or copy website content for unauthorized commercial purposes
  • Infringe intellectual-property rights
  • Abuse employees, support staff, delivery personnel, or other customers
  • Conduct activities that interfere with the operation of our website

9. Intellectual Property

Unless otherwise stated, website content including logos, branding, text, graphics, images, product descriptions, and design elements belongs to FalahCrest.com and may not be reproduced, copied, modified, or distributed without permission.

10. Third-Party Services and Links

Our website may contain links or integrations with third-party services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

11. Limitation of Liability

To the maximum extent permitted by applicable law, FalahCrest.com will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from use of our website or products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable Indian law.

Nothing in these Terms limits any mandatory rights or remedies available to consumers under applicable law.

12. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold FalahCrest.com, its owners, employees, and service providers harmless from claims, losses, liabilities, or expenses arising from your unlawful use of the website or violation of these Terms.

13. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures, or other similar events.

14. Governing Law

These Terms shall be governed by the laws of India.

Subject to applicable consumer-protection laws and jurisdictional rules, disputes shall be subject to the jurisdiction of the courts located in [Mumbai, Maharashtra]

Nothing in this section prevents a consumer from exercising rights available under applicable consumer-protection legislation.

15. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with the revised date.

16. Contact

FalahCrest.com
Email: falahcrest@gmail.com
Phone: 8369270311